Shipping policy
Thursday of 0010 — Shipping Policy
Processing Times
All orders are processed within 1–3 business days.
During high-traffic drops or limited releases, processing may take up to 5 business days. You’ll receive a confirmation email as soon as your order is on the way.
Shipping Times & Rates
We ship worldwide from the United States.
United States
• Standard: 3–7 business days
• Express: 1–3 business days
International
• Standard: 7–21 business days
• Express options vary by region
Shipping rates are calculated at checkout based on your location and selected service.
Order Tracking
Once your order ships, you’ll receive a tracking number via email. Please allow up to 24 hours for tracking to update.
Customs & Import Fees
International orders may be subject to customs duties, taxes, or fees depending on your country. These are not included in your order total and are the customer’s responsibility.
Lost, Stolen, or Damaged Packages
Once your order is handed to the carrier, Thursday of 0010 is not responsible for lost or stolen packages.
If your order arrives damaged, contact us within 48 hours with photos and your order number — we’ll sort you out.
Wrong Address
If you accidentally entered the wrong address, contact us ASAP. Once the order has shipped, we’re unable to change the address, and you’ll need to handle redelivery with the carrier.
Pre-Orders & Drop Items
Some releases may be pre-order or made-to-order. Shipping times for these products will be clearly stated on the product page. Orders containing pre-order items will ship together unless stated otherwise.
Questions?
Need help with your order? Shoot us an email at Hillyouth05@gmail.com